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FAQs

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What is the shelf life of your products?

Our products have a 2-year shelf life and their expiry date is clearly stated on our website and product descriptions for your convenience.

Can I track my order online?

You will receive a confirmation email for your order which will include a tracking number for the shipment.

Do you offer any discounts?

Explore various discounts and promotions available on our e-shop, including our subscribe and save program and bonus program. Stay up-to-date on the latest deals by subscribing to our newsletter for personalized email notifications

What payment methods do you accept?

We offer a variety of secure payment options to suit your preferences, including PayPal, credit or debit card processed securely by Stripe, and Sofort.

What is your return policy?

In the rare event that a product you receive is damaged or does not match the description, we will issue an immediate refund and kindly request that you return the item promptly.

Can I modify or cancel my order?

If you need to modify an order you just placed and it has not yet been shipped, you can easily do so by sending us an email or a message on our Facebook or Instagram page.

Still have questions?

Whether you have a question about a product, your order, or anything else, our knowledgeable support team is here to help.

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